Total Server Care

Our Total Server Care services insure that critical servers in your computer network are continuously monitored, regularly maintained, and available to meet the ongoing demands of your business. Rest assured that UTS customers receive the added benefit of experienced engineers providing support services from our Network Operations Center (NOC). And, most issues are resolved remotely before you even know a problem exists.

 
Support
Silver
Gold
Unlimited Phone Support   Checked
Remote Remediation   Checked
Protection
Regular Preventative Maintenance Checked Checked
Microsoft Patch Management Checked Checked
Virus Protection   Checked
Management
24/7 Remote Monitoring Checked Checked
Automated Alert Notification Checked Checked
Event Log Monitoring Checked Checked
Drive Space Monitoring Checked Checked
Performance Monitoring Checked Checked
Active Directory Monitoring Checked Checked
Exchange Server Monitoring Checked Checked
Microsoft SQL Server Monitoring Checked Checked
Network Device Monitoring Checked Checked
Online Incident Management Checked Checked
Online Knowledgebase Checked Checked
Online Asset Management Checked Checked
Daily Backup Monitoring Checked Checked
Monthly Executive Report Checked Checked
Service Warranty Management   Checked
User Add, Edit, and Remove   Checked
User Password Resets   Checked
File Sharing Permission Administration   Checked
Annual Review Meeting Checked Checked
Quarterly Review Meeting   Checked